Written testimony of the Transportation Security Administration Administrator John Pistole for a House Homeland Security Subcommittee on Transportation Security hearing titled “TSA’s Efforts to Fix Its Poor Customer Service Reputation and Become a Leaner, Smarter Agency”

Transportation Security Administration (TSA) Administrator John Pistole addresses TSA’s ongoing efforts to foster continued excellence in the TSA workforce and to make air passengers’ experience at the checkpoint more efficient without compromising security.

Homeland Security News Original Post

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